Managed Network
Getting a single, end-to-end view of the performance and availability of your network can require complex network monitoring software that is expensive, difficult to deploy, and even more difficult to use, support, and maintain.
Minimize Network Support Issues
With MLAN Consulting, you can have all the advantages of network monitoring software without the learning curve or overhead of product acquisition and support. MLAN Consulting’s powerful, integrated network monitoring services report on the health of your organization’s network and servers – 24 hours a day.
This service monitors all of your network infrastructure devices such as firewalls, routers, switches, and other IP-enabled devices. It provides the network monitoring software and support to allow you to avoid the pain of running a network monitoring system in-house, while also performing remote troubleshooting and case resolution for network devices and Exchange and Windows servers.
Not Old World Network Monitoring
For some, network monitoring mainly consists of monitoring whether devices are up or down; the MLAN Consulting solution includes network management – the operation, administration, maintenance and provisioning of your network – that ultimately improves performance.
In addition to the basics of device health, MLAN Consulting IT management services will indicate pending degradation or failure, sending an alert on any issue before you experience it. MLAN Consulting then performs remote troubleshooting and proactively resolves the problem.
MLAN Consulting network management delivers:
- Low Latency
- High Capacity
- Maximum Reliability
By measuring how networked applications perform under normal circumstances, understanding how performance is impacted by infrastructure and application changes, and isolating the sources of above-normal latency, MLAN Consulting can help you resolve problems quickly, mitigate risk, and take measured steps to optimize network performance.
Network Monitoring – The Attentive Eye
The MLAN Consulting network monitoring service keeps an eye on your network 24 hours a day, so you don’t have to. It constantly monitors your computer network for performance problems caused by overloaded and/or crashed network connections, servers or other devices. When there is an issue, you are notified via email, pager or other alarm, while we simultaneously proactively resolve the problem.
With this comprehensive view of network performance and availability, you can benefit from network management that can minimize network support issues.
This real-time monitoring not only frees up your time to focus on more strategic IT issues, but it also gives you peace of mind 24×7. By not building and managing a 24×7 service in-house, you avoid the inevitable delays associated with network downtime.
Network Monitoring Service Features
We employ proven methodologies and operational expertise to meet your network support needs. Network monitoring from MLAN Consulting enables your IT staff to focus strategically, relieving you of such critical tasks as:
- 24×7x365 accessibility. A team of engineers is always in our Network Operations Center (NOC) – in addition to technicians > at home asleep with a cell phone at their bedsides
- Network monitoring, reporting and management
- Troubleshooting and resolution
- Monthly trend and performance analysis
- Patch management and deployment
- Virus protection and security analysis
- Preventive maintenance to reduce network support needs
MLAN Consulting’s network monitoring service is a turnkey IT security and management solution. With the MLAN Consulting solution, you’ll avoid many network support issues because our service includes preventive maintenance. This may include measures, such as adjusting device configuration parameters and current virus definition patterns to protect your network and devices. We also make recommendations for improving performance and for solving operational problems if they arise. Numerous reports provide an end-to-end view of the performance and availability of your network, as well as other elements of your IT infrastructure, such as your organization’s servers.
MLAN Consulting works seamlessly with your existing IT staff, systems, policies and procedures. Our managed services are integrated into a comprehensive portfolio of proven managed IT services – giving you access to a multi-disciplinary team of MLAN consultants, project managers, engineers and product specialists.